Question Types Reference¶

!!! info "TL;DR" Canviq supports nine question types: Multiple Choice, Rating, NPS, Free Text, Yes/No, Matrix, Ranking, Image Selection, and File Upload.

Multiple Choice¶

Single selection from a list of options you define.

Use cases:

• "Which platform do you use most?" (iOS, Android, Web)
• "What's your primary use case?"

Options are freeform: add as many as you need. An "Other" free-text option can be enabled. Can be used as a skip-logic source (see Logic & Branching).

Rating¶

A numeric scale, 1-5 by default.

Use cases:

• "How satisfied are you with the app?"
• "How easy was it to complete this task?"

Displayed as either numbered buttons or stars. Can be used as a skip-logic source, with equals / greater than / less than comparisons.

NPS (Net Promoter Score)¶

A fixed 0-10 "How likely are you to recommend?" scale.

Responses are automatically segmented:

• Detractors: 0-6
• Passives: 7-8
• Promoters: 9-10

Your survey's NPS score (% Promoters - % Detractors) shows up in Analytics. Can be used as a skip-logic source, with equals / greater than / less than comparisons.

Free Text¶

An open text box. Toggle it between a single-line field and a multi-line textarea, and optionally cap the response length.

Use cases:

• "What's your biggest pain point?"
• "Describe your experience with the app."

Every free-text response is automatically analyzed for sentiment. See Analytics. Free Text cannot be used as a skip-logic source (there's no reliable way to branch on open-ended text).

Yes/No¶

A binary choice, useful for skip logic.

Use cases:

• "Do you use the mobile app?" (branch mobile-specific follow-ups off a "Yes")
• "Have you used this feature before?" (skip detail questions on "No")

Can be used as a skip-logic source, with equals / does not equal comparisons.

Matrix¶

A grid of rows (items) rated against the same set of columns.

Use cases:

• "Rate the following features," one row per feature, same 1-5 scale for each
• "How important are these improvements?"

Add rows and columns freely in the builder. Matrix cannot be used as a skip-logic source.

Ranking¶

Respondents put a list of items in order using up/down controls (no drag and drop yet). Ranking cannot be used as a skip-logic source.

Use cases:

• "Rank these features by importance"

Image Selection¶

Respondents pick from a set of images you upload URLs for, each with a label. Toggle whether more than one image can be selected. Image Selection cannot be used as a skip-logic source.

Use cases:

• "Which design do you prefer?"

File Upload¶

Lets a respondent attach a file. Accepted file types, max file size, and max file count use sensible defaults (10 MB, 1 file). There's no UI to change these limits yet. File Upload cannot be used as a skip-logic source.

Comparison Table¶

Best Practices¶

Multiple Choice¶

• Limit to 5-7 options: too many overwhelm respondents
• Add "Other" if your list might not be exhaustive

Free Text¶

• Ask specific questions: "What's your biggest pain point?" beats "Any feedback?"
• Cap the length for short-answer fields so responses stay easy to read

Rating and NPS¶

• Keep the question focused: one satisfaction dimension per question
• Read the sentiment alongside the score if you also ask a follow-up Free Text question

What's Next¶

• Create your first survey
• Set up skip logic
• Analyze responses