Skip to content

User Profile

!!! info "TL;DR" Your profile shows all your submissions and votes. Manage notification preferences, download your data (GDPR), and customize your display name and avatar. Access via the avatar menu (top-right).

Accessing Your Profile

Click your avatar (top-right corner) and select "Profile" from the dropdown menu.

Profile Tabs

Submissions Tab

View all feedback items you've submitted:

Title Status Votes Comments Created
Dark mode for dashboard Planned 45 12 2 weeks ago
API rate limit increase Under Review 8 3 1 week ago
Export CSV broken Open 2 0 3 days ago

Actions:

  • Click any row to view the submission detail page
  • See current status, vote count, and comment count
  • Sort by date, status, or votes

Votes Tab

View all submissions you've voted on:

Title Status Votes Your Vote Actions
Two-factor authentication Planned 38 Unfollow
Slack integration In Progress 24 Unfollow
Mobile app dark theme Shipped 67 Unfollow

Actions:

  • Click "Unfollow" to stop receiving notifications
  • Your vote remains even if you unfollow
  • Sort by status, date voted, or vote count

Activity Tab

See your recent activity:

🔷 You voted on "Dark mode for dashboard" — 2 days ago
🔷 You commented on "API v2 with REST hooks" — 3 days ago
🔷 You followed "GitHub issue sync" — 5 days ago
🔷 You submitted "Export CSV broken" — 1 week ago

Profile Settings

Click "Settings" in the profile menu to customize your account.

Display Name

Change the name shown on your submissions and comments:

Current: Jane Doe
New: Jane Smith

[Save Changes]

Avatar

Upload a custom avatar (max 2 MB, PNG/JPG/WebP):

Current Avatar: [Jane's Photo]

[Upload New Avatar]

Alternative: If you signed up with OAuth (Google, GitHub), your avatar is synced automatically. To change it, update your OAuth provider profile.

Email Address

Your email is displayed but cannot be changed here. To change your email:

1. Go to Settings → Security → "Change Email"
2. Enter new email and verify via confirmation link

Bio

Add a short bio (max 280 characters):

Bio: Product manager at Acme Inc. Passionate about user feedback and building
products people love.

[Save Changes]

The bio appears on your public profile page (if enabled).

Notification Preferences

Control how and when you receive notifications.

Email Frequency

Choose how often you want to receive emails:

Frequency Description
Realtime Instant email for every update (noisy)
Daily Digest One email per day with all updates
Weekly Digest One email per week summarizing activity
Off No email notifications (in-app only)

Recommendation: Start with "Daily Digest" and adjust based on volume.

Notification Types

Toggle specific notification types:

  • [ ] Status Changes — Notify when a followed submission changes status
  • [ ] Comments — Notify when someone comments on a followed submission
  • [ ] Replies — Notify when someone replies to your comment
  • [ ] Official Updates — Notify when a team member posts an official comment
  • [ ] New Submissions — Notify when new feedback is posted (admin only)

Recommendation: Enable "Status Changes" and "Official Updates" at minimum.

Auto-Follow Preferences

Control automatic following behavior:

  • [ ] Auto-follow on vote (enabled by default)
  • [ ] Auto-follow on comment (enabled by default)
  • [ ] Auto-follow on submission (enabled by default)

Use case: Disable "Auto-follow on vote" if you vote frequently but don't want to be notified about every status change.

Data Export (GDPR)

Download all your data as a JSON file:

[Download My Data]

Included in export:

  • All submissions (title, description, status, votes, created date)
  • All votes (submission ID, voted date)
  • All comments (content, submission ID, created date)
  • All follows (submission ID, followed date)
  • Account metadata (email, display name, created date)

Use case: GDPR right to data portability. Download your data before deleting your account.

Account Deletion

Request account deletion with a 30-day grace period:

[Delete My Account]

What happens:

  1. Your account is marked for deletion (30-day grace period)
  2. During the grace period, you can cancel deletion by logging in
  3. After 30 days, your account is permanently deleted
  4. Your submissions and comments are anonymized (author changed to "Deleted User")
  5. Your votes are removed

Warning: Deletion is irreversible after the 30-day grace period.

Security Settings

Change Password

Update your password (email+password accounts only):

Current Password: ************
New Password: ************
Confirm New Password: ************

[Change Password]

Note: OAuth accounts (Google, GitHub) do not have a password. To add password authentication, click "Set Password".

Multi-Factor Authentication (MFA)

Enable TOTP-based MFA for extra security:

1. Click "Enable MFA"
2. Scan the QR code with an authenticator app (Google Authenticator, Authy, 1Password)
3. Enter the 6-digit code to verify
4. Save recovery codes in a secure location

[Enable MFA]

Recommendation: Enable MFA if you're a team member with admin access.

Active Sessions

View and revoke active sessions:

Device Location Last Active Actions
Chrome on macOS San Francisco 2 hours ago [Revoke]
Safari on iPhone San Francisco 1 day ago [Revoke]

Click "Revoke" to log out of a session remotely.

API Keys

Manage API keys for programmatic access:

Name Scopes Created Actions
My Agent Key survey:create, response:read 2 weeks ago [Revoke] [Edit]

Actions:

  • Click "Revoke" to immediately invalidate the key
  • Click "Edit" to change scopes (requires re-authentication)

See Authentication Guide for details on creating API keys.

Privacy Settings

Profile Visibility

Control who can see your profile:

  • Public — Anyone can view your submissions and votes
  • Private — Only you and team members can view your profile

Activity Visibility

Control whether your activity appears in public feeds:

  • [ ] Show my votes on submission detail pages
  • [ ] Show my comments on submission detail pages
  • [ ] Show my submissions on the public board

Note: Disabling these settings does not delete your activity, only hides it from public view.

What's Next?

After customizing your profile:


Need help? Check the User Guide for more on using Canviq effectively.